Frequently Asked Questions

Are Street Art Museum Tours Family Friendly?

Yes, our tours are family friendly. However, there are a few fine art museum artworks that do have adult themes. Please be advised that the human form is included in several artwork. You will come across this with the Big Art Tour and Modern Art Tour which looks at classical art that includes nudity. The best family themed tours are French Impressionism Art Tour, Library of Congress Tour, and Street Art Tour

We have family friendly pricing on all our tours. If you are traveling with children and need a price adjustment- please email our team at advencreative@outlook.com

Babies and Toddlers 0 – 2 years old – free
Children 3 -12 years old – $25.00
Children 13 and above – $30.00

Are the Tours nonsmoking?
All tours are nonsmoking.

How old do you have to be to book a tour?
You must be aged 18 to confirm a booked tour.

Is it possible to change the tours time and place?
Only for confirmed private tours can you change the tours time and place. However, this will also depend on the availability of the tour guide. Our public tours and online virtual tours have a set time, meeting place, and online linkage app.

Is the artwork viewed and routes always the same?
It depends on the schedule of the Museum. The Museum may rotate certain artwork into new locations or completely off view. We will try to make substitutions as needed. Changes to tours and the spots we visit may occur due to public holidays, weather conditions and other unforeseen circumstances. Applicable substitutions will be made in this case.

Are the tours conducted in English?
Yes, all our administration and tour guides can speak English.

Can one person make a booking as a solo traveler?
Yes, you can make a booking for one guest.

What kind of credit cards do you accept?
We accept most major credit cards. Please email us if you have any questions or difficulty.

Is there free Wi-Fi along the tour routes?
Yes, the Museum has a free Wi-Fi.

Are Street Art Museum Tours LGBT friendly?
Yes, our tours are LGBT friendly. We love to provide our services to people of all backgrounds and believe that a diverse tour service is the best way to connect with people around the world. We are open to the LGBT community and happy to have tour guests of any gender, sexual identity, race, religion, and nationality.

What happens if we are late for our tour?
Out of respect for our other guests and our guides, we must start the tour on time. There is a grace period of 5 minutes after the tour start time; however, if you are not there by the end of the grace period you most probably will be left behind. As our tours are structured with stops at different points of interests it is possible to inform you where the tour most likely is located. This isn’t a guarantee that you will find your tour. Please give us a call at 202-294-4265 and we will try our best to help you out.

What if I am lost and can’t find the starting point?
This happens to all creative adventurers from time to time. Give us a call at 202-294-4265 and we will give you directions.

Are your tours wheelchair accessible?
All Museum tours are wheelchair accessible. The Street Art Tour includes murals that are viewed in allay ways. These locations are not wheelchair friendly. Please contact us to let us know that you will be using a wheelchair at advencreative@outlook.com

Do you accommodate private tours?
Yes, we are more than happy to share more intimate art experience with our guests. You can choose the private tour option on the cart to make a standard tour private. We can also tailor the tours to your preferences as well. Please contact us to discuss in more detail.

How long do the tours last?
Our online experiences last one hour. Our in-person tours last two hours. These timings are rough estimate.

Are tickets refundable?
Tickets are non-refundable up to 24 hours prior to the start of the tour. Tickets can be converted to future credit on a case by case basis. Please contact customer care at advencreative@outlook.com

What if the weather is bad?
All inside tours will occur as planned. However outside walking tours may be postponed if the heat advisory is turned up to BAD. If you are visiting us during this really badly hot time and will not be in town for the new date, then we will refund you minus a small processing fee.

Private Tours

Special request?  Spending time in Washington, DC and want to make the most of your visit?

We can create a custom vacation package for you!

Convert any of our tours into private tour:

  • 2 Hour, 1/2 Day and Full Day available
  • Pick up and drop off your choice
  • Add On Luxury Transportation

Convert any of our tours into private tour:

  • 2 Hour, 1/2 Day and Full Day available
  • Pick up and drop off your choice
  • Add On Luxury Transportation
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